After ten years, we have moved the restaurant premises from an old Victorian pub to a busy, trendy high street and knew we needed a total look overhaul. We were nervous, and apart from wanting a spectacular makeover, we weren’t sure what we were after. Luckily, you introduced us to Rachel who was available at short notice, and within weeks she visited us onsite. She listened carefully and soon presented us with bold makeover plans within our budget.
Throughout the challenging and stressful process, Rachel was the beacon of professional calm and assurance. The project was divided into three stages, and we almost managed to keep to the schedule, barring some material shortages as the economy was coming out of Covid-19 malaise. I have to admit we were fussy and difficult at times, and yet Rachel remained poised, cooperative, flexible and extra creative to meet our requests. And once the project was completed, we were all blown away by the stunning result.
As I’m writing this, I’m surrounded by the elegant and welcoming interior filled with light and warmth, along with custom-designed details. One of the biggest issues we faced was the low ceiling and lack of light and yet, after the transformation, the issue is non-existent and the last on everyone’s mind. Instead, there’s a ‘wow’ factor as you walk into our beautiful dining room filled with opulent Tom Dixon pendants, luxurious surfaces, textured materials and opulent fabrics. I guess the best proof of how talented Rachel is are probably the before-and-after photographs of our interior.
Rachel also took care of planning issues, including completing all the drawings and submitting them to the relevant authorities; she liaised with our architect and knowledgeably took care of the details surrounding the planning of the new facade and signage. All this while taking into account the fact that our restaurant is in London’s conservation area.
We would use her again and recommend her without any reservations. Thank you – we couldn’t be happier with our restaurant’s remarkable new look!